Frequently Asked Questions
Got a question? Check out some of our frequently asked questions and see if it has already been answered.
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How long does it take to get carpets cleaned?
It takes about 1 hour and 30 minutes to clean a 4 bed plus a loungeroom. The advantage of our service is the quick drying.
How long does it take for the carpet to dry?
With our superior equipment and hot water extraction technology, a carpet we clean will take between 4 and 12 hours to dry. It depends on the carpet’s thickness, the room’s ventilation and the humidity caused by adverse weather. In some locations we offer Encapsulation Cleaning which is a highly effective dry process. Unlike what is called Dry Cleaning Carpets which is an inferior service and the dirt and stains often reappear.
Can you remove dog urine stains from the carpet
Yes. Especially on nylon carpet. Wool can be harder. Also, if you have tried to remove the stain you can set it and this makes it harder to remove.
Can you remove red stains from the carpet
Yes, better than 98% of the time. If you have tried to remove the stain it can make our job more difficult because the stain could be set.
Are you insured?
Yes, we are fully insured
Do you do commercial carpet cleaning or just residential?
We do a lot of Commercial jobs, please contact us for more information
Are the cleaning chemicals dangerous?
No, our carpet cleaning shampoos are biodegradable and safe around animals or children.